Job Details
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you鈥檒l learn and grow as we help you create a career journey that鈥檚 unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you鈥檒l be recognized for your contributions, leadership, and impact鈥攅very colleague has the opportunity to share in the company鈥檚 success. Together, we鈥檒l win as a team, striving to uphold our and powerful backing promise to provide the world鈥檚 best customer experience every day. And we鈥檒l do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
The Field Sales Manager sits within a geographical territory and grows the customer base through face-to-face interactions with new prospect customers with annual company revenues ranging from $10M to $300M. The ideal candidate works with senior executives to close calls and land new accounts. The Field Sales Manager understands customer needs and leverages product knowledge to deliver innovative business solutions that provide ongoing value to new customers through the American Express business suite of products. This is a field-based role in which in-person engagement through face-to-face interactions is required with prospects and clients.听
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Job Responsibilities听
Prospecting (30 鈥� 40% of time)听听
鈻� Leverage various contact methods such as cold calling or in-person meetings to secure profitable sales through firm provided leads and contact-lists, and self-generated leads (e.g., tradeshows) to complement commercial acquisition of product sales opportunities听听
鈻� All prospecting must be facilitated with integrity, and in accordance with our values, with a focus on profitably delivering solutions commensurate with the prospective clients needs听
鈻� Business travel is required with the expectation of 25-50% of time spent in-market with prospects and clients听
Pipeline management (10 鈥� 20% of time)听听
鈻� Effectively manage a pipeline of prospective customers provided by American Express and self-prospect within territory (Corporate and Business prospects with revenue between $10M-$300M)听听
鈻� Turn leads into prospects (contacts who know you and are willing to share info on available opportunity), follow up with contacts in CRM database, and probe for potential opportunities with the prospects听
Client solution (10 鈥� 20% of time)听
鈻� Understand customer requirements and jointly develop solution in accordance with customer requests, bring in product specialists to meet with customer, and continue conversations to understand areas for improvement听听
鈻� Maintain a high level of knowledge about American Express products, processes (Underwriting, Line Increase, Customer Financials, Pricing, Contract), key internal partners (Risk, UWA, PPI) and tools (ONE.force, C360)听
Negotiate and close (10 鈥� 20% of time)听听
鈻� Successfully negotiate, and consensually move the prospect through the next phase of the acquisition cycle (e.g., underwriting) in accordance with applicable disclosures, terms and conditions听听
鈻� Reaffirm deal details, secure necessary signatures and upon deal completion successfully transition client to Field Account Development to nurture, assess and further expand relationship and volume听
Compliance (100% of time)听听
鈻� Ensure all aspects of the American Express Code of Conduct, and our Sales Practices policies, standard, and procedures, are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly meet all regulatory requirements听
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Knowledge, Skills, Attributes, and Experience听
Knowledge and Skills听
Account management & pipeline management听听
鈻� Manages a pipeline of opportunities, leveraging client data/analytics to plan and prioritize activities听听
Consultative selling听
听鈻� Effectively identifies client needs to configure solutions that address client requirements and deliver value听听
Closing听听
鈻� Overcomes objections and resistance to proposed solutions with key client decision makers听听
Influence & persuasion听
听鈻� Uses appropriate interpersonal styles and communication methods to gain acceptance for products and/or services听听
Demonstrating value听听
鈻� Proactively and consistently demonstrates the value of partnering with American Express听听
Results focus听听
鈻� Demonstrates a competitive, positive attitude, quickly adapts to different situations, and recovers from setbacks听听
Market, industry, & product knowledge听听
鈻� Understands at a tactical level market/industry key competitors, challenges, terminology, technology, trends, and regulation听
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Attributes
鈻� High learning agility听听
鈻� Intellectually curious听听
鈻� Collaborative and growth mindset听听
鈻� Personal accountability听听
鈻� Compliance focused听听
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Experience
鈻� Bachelor鈥檚 degree preferred听听
鈻� Excellent sales experience, 4 years minimum 听
鈻� Proven experience winning new business relationships听听
鈻� Experience achieving sales quota and goals through multiple product offerings听听
鈻� Experience in a highly-regulated industry听
Salary Range: $70,000.00 to $125,000.00 annually + sales incentive + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we鈥檒l consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries听
- Bonus incentives听
- 6% Company Match on retirement savings plan听
- Free financial coaching and financial well-being support听
- Comprehensive medical, dental, vision, life insurance, and disability benefits听
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need听
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy听
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)听
- Free and confidential counseling support through our Healthy Minds program听
- Career development and training opportunities
For a full list of Team Amex benefits, visit our .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles鈥� Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles鈥� Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
US Job Seekers/Employees - to view the 鈥淜now Your Rights鈥� poster and the听Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window:听听to access the three posters.
