AG真人百家乐

We strive to foster a culture and workplace that empowers our employees to be authentic, best versions of themselves. This is the basis of our diversity, equity, inclusion, and belonging initiatives.

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We are thrilled to announce an opportunity to join our team as:

SoftwareOne

Scope: Full time | Office: Mexico City | Hybrid

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This role is part of Software & Cloud Marketplace Delivery, plays a key role in the Off-Catalog delivery model, handling procurement and the end-to-end Software Sales Process. This role supports sellers with operational tasks to improve efficiency and maintain a strong customer experience. The ideal candidate has analytical skills, procurement expertise, and the ability to collaborate across teams. They should be proactive, adaptable, and able to perform under pressure while ensuring flawless operations.

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How a day-to-day would look like in this role. 听听听 听 听 听

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• Run customer communications, ensuring satisfaction and proactive engagement.
• Be responsible for case management, including quote handling and distributor differences.
• Build positive relationships with Account Managers and collaborate closely with the sales team.
• Understand the customer lifecycle to improve service delivery.
• Handle long-term assignments and critical issues optimally.
• Handle end-to-end procurement for software purchases, from needs assessment to sourcing and negotiation.
• Coordinate with all teams to ensure timely and high-quality delivery.
• Ensure compliance with procurement policies and procedures.

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