Job Type
Job Details
Team Summary
Visa Consulting & Analytics (VCA) Australia, New Zealand, and South Pacific (AUNZSP) is Visa's advisory division, working with Visa's clients (including card issuers, acquirers, and merchants) on a broad range of key business initiatives including strategy, proposition development, loyalty, operational optimisation, customer engagement and overall business profitability.聽聽
VCA is made up of three services lines - Advisory, Data Science and Managed Services, the latter being the execution arm of VCA.聽 Our Managed Services teams (also known as squads) are embedded on client sites leading long-term engagements and delivering value primarily through implementation and execution services.聽 We deliver objectives from a shared value agenda but are also closely connected to the broader VCA team, sharing knowledge, and bringing the best of Visa to the client.聽聽
We are looking for a dedicated UX UI Engineer to join the client's team for a 12-24 month Fixed-Term Contract. This role will be embedded with a key strategic client's Retail Banking team and will be part of a Tech Squad to execute on an exciting credit card product. You will get an opportunity to work on cutting-edge technology and play a pivotal role in driving advancements in the bank's leading engineering practices. You will build and coach others to develop and automate the testing of robust, adaptable code that is always production-ready. Embedded within the client鈥檚 business, you鈥檒l enjoy working in a collaborative Tech Squad, delivering against a clear roadmap that will deliver results for the client.聽
Why Work with Us:聽
Visa Managed Services is our fastest growing team in AUNZSP 鈥� we鈥檝e grown 10x in less than 3 years 鈥� and always have fun projects on the horizon to sink our teeth into
We get to work with incredible people every day.鈥� We鈥檙e a team of intrapreneurs who work hard, have fun, and get stuff done
We are a people business where the people are our product.鈥� As a result, all our leaders are 100% dedicated to ensuring a positive employee experience.鈥� We attract top talent and are manically focused on developing that talent 鈥� even for short-term contracts
We are committed to building a diverse team with an inclusive culture that reflects the communities we work in
We support flexible working options
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Collaborate with the broader design, research, and delivery team to produce designs that champion the best digital experience for our customers while achieving business goals
Own major projects from scoping and costing through to design execution under the leadership of your Experience Design lead
Produce flows, wireframes, and interactive prototypes along with detailed supporting documentation
Regularly review data and insights to create designs that put the customer first while meeting business objectives
Effectively manage stakeholder expectations through regular and relevant interaction. Your stakeholder community includes Product Owners, Dev/Engineering, Sales, Marketing, Legal, and Compliance representatives
Adhere to the Code of Conduct, which sets the standards of behavior, actions, and decisions we expect from our people
Make trade-offs in an environment of often-conflicting objectives, e.g., deliver great experience to deadlines with fixed resources. Ruthless prioritization and an ability to focus on key issues
Advocate the value of UX in the broader organization
Experts at using UI UX tools like Figma
Experience with user experience and design
This is a hybrid position. Expectation of 3-days in the office and as confirmed by your Hiring Manager.
Qualifications
What will also help:
Bachelor's Degree聽聽
5+ years related work experience in relevant role in the financial services industry聽
Proven experience designing conceptually for complex, transactional consumer interfaces across multiple devices
Ability to solve complex design problems while visualizing solutions in appropriate ways
Proven experience managing UX project delivery in an agile framework within agreed time frames
Experience managing, coaching, and mentoring other designers to achieve desired outcomes while recognizing the difference between 鈥済ood鈥� and 鈥済reat鈥� work
Influential communication and stakeholder management skills with demonstrated success presenting design in a clear, confident, and persuasive manner
Experience using customer research, behavioral or digital analytics to drive design and optimization
Skills in information architecture, task flow, and/or decision tree mapping
A strong portfolio demonstrating UX process, low and high-fidelity design skills, and outcomes delivered
By joining our team, you will have the opportunity to work in a dynamic and fast-paced environment where your contributions will have a direct impact on our business operations and customer satisfaction. If you are passionate about financial services and eager to drive product success, we would love to hear from you
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
