Job Description
1. Support CS on customer service activities.
2. Support ensuring the customer enquiries and requests are addressed in a timely manner.
3. Support handling customer complaints according to the Company procedures and service standard.
4. Support coordinating with internal teams and suppliers to ensure the product quality and customers� requirements are met.
5. Assist other team members, provide supports and report to Supervisor/ Team Leader.
Qualifications
� College or equivalent required.
� 0 - 2 years Customer Service or related experience a plus.
� Good written, verbal and telephone communication skills.
� Good data entry and organizational skills. Detail oriented and good follow-up skills
� Ability to effectively manage many priorities and issues.
� Understanding of applicable computer systems, such as Microsoft Office, Lotus Notes, and function specific software.
Additional Information
Please send your resume via [email protected]
