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We are on the lookout for a Director, Product Management Ìýto join the Global Product Strategy tribe on our journey to always deliver amazing experiences.
At Delivery Hero, you’ll shape the global consumer experience for millions of users. Your work will have a direct impact on how we attract and retain customers, creating data-driven, personalized interactions that keep them coming back. As part of our Consumer Team, you’ll enhance customer satisfaction and drive global growth and profitability through innovative projects.
In this role, you'll have the opportunity to shape the experience for millions of users across our worldwide portfolio of platforms (FoodPanda, Pedidos Ya, Woowa, Yemeksepeti, Foodora, Talabat, HungerStation, eFood, and Glovo), directly impacting customer satisfaction and driving growth.
You will work closely with each of the Platform Product Leadership team to define what a great Customer Experience looks like. You will also be responsible for leading end to end strategic initiatives that will redefine our User Experience on a variety of topics that directly impact our company’s growth.ÌýÌý
In this role you will,
Assess, define, and execute top priorities on consumer product across multiple platforms
Build comprehensive strategies on a global scale on various domains, not leading traditional scrum teams but rather influencing product decisions and projects across multiple platforms
Solve complex problems as end-to-end owner
Handle and structure requests coming from various senior leadership stakeholders to prioritize and drive execution across multiple external teams
Collaborate with business leaders to build consensus and communicate progress
Serve as a hands-on leader, tackling critical issues and removing obstacles to keep momentum
Set clear goals and implement systems for tracking and measuring success
What you need to be successfulÌý
10+ years experience
8+ years in product management in large consumer-facing organizationsÌý
4+ years building product & leading multiple teams
Experience in ecommerce
Experience presenting to and influencing senior leadership including C-level executives
Excellent written and verbal communication skills, with fluency in English
What’s in it for you
Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.
Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week
We offer 27 days holiday with an extra day on 2nd and 3rd year of service
We will support you in developing yourself and your career growth opportunities: 1.000 � Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.
Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Yoga, Gym & Bicycle Subsidy
Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank,Ìý Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan
The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.
Ready to join our team? If you’re excited to grow, collaborate and be part of the world’s leadingÌýdelivery platform, we’d love to hear from you. Apply today!
Additional Information
We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.
