Job Details
Location(s):
- MIS Support Center, 4th floor, East Tower, Eurocenter Business Center, in front of Cenada, Heredia, 40104, CR
Line Of Business: COR(COR)
Job Category:
- ESG Analytics, Data & Research
Experience Level: Experienced Hire
Opportunity
The selected candidate will expedite data operations work using newer approaches/automation and work on Salesforce and SQL queries
.
Responsibilities
- Build and test complex SQL and PL-SQL queries with analytical functions for data analysis
- Create automated solutions for recurring tasks like data compare, golden record identification
- Create efficient SQL queries and run Data Scrubs/updates
- Verification of data correctness and create SQL queries (accounts/contacts/leads/tasks)
- Enrichment of existing records, remove duplicates
- Preparing knowledgebase articles, SOP and runbooks related to Data ops
- Follow ups with downstream teams on Data fixes, scrubs etc.
- Coordinating with SFDC teams for issues with data and with Salesforce application
- Must be able to work independently and within a team
- Work with the OPS team (Account/Contact and other updates)
Required Background
- Relevant experience of 5+ Years working in Salesforce, related reports & SOQL
- Proficient in understanding and creating basic SQL queries
- Good to have experience of SQL Server, MS Access, JIRA, Salesforce SOQL
- Excellent in MS office (Word, Excel, PPT) and other data analysis tools
- Excellent communication skills and stakeholder management
- Strong problem-solving/analytical skills and excellent time management
- Open for rotational shifts, supporting US customers
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