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The Finance Solutions Intmd. Analyst is an intermediate level position responsible for managing Strategic Ledger (Significant Process Incident Response Team). S/He should ensure smooth functioning of all BAU activities while adhering to all control guidelines. S/He will interact with Tech / Accounting teams / Upstream / Downstream platform partners to discuss, resolve and escalate issues appropriately to manage expectations.

• Work on Complex data & functional queries, drive resolutions across different groups
• Hold external teams (Technology / GFTS) accountable and ensure they deliver against deadlines
• Act as 鈥渞eviewer鈥� for critical and complex processes
• Act as SME for platform
• Assess impact of changes to process/platforms and identify mitigating strategies
• Define processes for own area, standardize processes across regions/centers
• Identify redundancies/improvements in own processes and implement the same
• Identify opportunities to reduce INC volume by collaborating with different user groups for platform trainings with 听
• Define/Standardize/Analyze process metrics
• Escalate externally for delays in process/tasks
• Design & Implement process controls and review them for applicability
• Manage and report control issues with transparency
• Can drive SPIRT Projects/Initiatives
• Manage, assign and track team members work responsibilities
• Assist in the development of process efficiencies and improvement efforts as well as data quality improvement projects
• Interpret policies, guidelines, and processes and resolve complex problems and transactions
• Assist with the management of one or more processes, reports, procedures, or products
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.

Qualifications:

• 5+ years of related experience
• Financial Services Industry and Project Management experience preferred
• Proficient in Microsoft Office with an emphasis on MS Excel
• Working knowledge of related industry practices and standards
• Ability to work with multiple functions
• Proven problem-solving skills
• Consistently demonstrates clear and concise written and verbal communication skills
• Experience of providing functional & data analytics support on Full Suite / Oracle or similar ledger platform is a plus

Competencies:

• Ability to work independently in a fast-paced environment while multitasking and meeting strict deadlines
• Strong project management skills; able to structure an approach to address new problems; proven ability to make decisions and drive execution
• Superior communication skills, both written and verbal
• Strong influencing, facilitation, and partnering skills required
• Ability to learn quickly and take initiative in self-development
• Robust problem solving and analytical skills, with diligence and superior attention to detail

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Job Family Group:

Finance

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Job Family:

Fin Solutions Dsgn & Implement

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Time Type:

Full time

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Most Relevant Skills

Assessment, Change Management, Communication, Credible Challenge, Management Reporting, Problem Solving, Program Management, Risk Management, Stakeholder Management, Strategic Planning.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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