AG真人百家乐

Job Description:聽

The Project Manager Officer (PMO) will be focusing on supporting our end client鈥檚 migration plan and driving execution of re-carding exercise through close collaboration with executional stakeholders (MIS, Marketing, Communications, Operations and any other key functional areas in direct engagement with the migration plan).聽

He/she will work closely with the Cards team to support the following scope of work:聽

• Migration project setup and governance聽

• Migration strategy and product mapping聽

• MIS data analysis and customer segmentation聽

• Customer Communications Plan聽聽

• Migration roadmap 鈥� re-carding cycle and batches聽聽聽

• Business costing model聽

• Migration execution and support聽

Key responsibilities:聽

• Act as project lead for the migration, coordinating and supporting end-to-end internal and external stakeholder management;聽

• Drive and support the end-to-end migration strategy

• Ensure accurate product mapping

• Develop and discuss customer segmentation analysis, especially key focus areas 鈥� Recurring and Inactive cardholders聽

• Develop customer communications strategy (Pre, Through & Post Migration) adopting a Digital First approach;聽

• Build migration roadmap (re-carding cycles and batches) and assess impact towards Customer Service, Call Centre / Branches, Embossing and Back-office Operations;聽

• Collaborating with end client鈥檚 internal teams to ensure successful implementation

What you will need:

• Bachelor鈥檚 degree in Business or any relevant discipline
• 8 years relevant working experience
• Proven track record in project management within the financial services industry, particularly in card migration projects.
• Excellent written and verbal communication skills; ability to collaborate effectively with cross-functional teams and manage stakeholders
• Strong organizational skills with experience in setting up migration projects, creating roadmaps, and managing timelines