AG真人百家乐

We are thrilled to announce an opportunity to join our team as:

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Technology & Infrastructure Project Manager

Help Desk operations

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SoftwareOne

Scope: Full-time | Office: Medell铆n听| hybrid

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鈥疕ow a day-to-day would look like in this role.听听

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• Project Manager focused on Help Desk operations

• Lead the implementation of contracted services.

• Place the services of the operations and/or projects assigned to you in stable operation

• Establish the requirements of the operations and/or projects assigned to you.

• Propose operation models that help the proper functioning of the processes.

• Define metrics for operations and/or projects.

• Ensure that service operation processes are met as agreed.

• Generate the reports required by the organization and/or the client.

• Develop comprehensive, practical and useful plans for the area, including task analysis.

• Identify strengths, weaknesses, opportunities and threats that generate continuous improvement actions

• Present and support reports for the business unit associated with projects and/or operations and those required by the client.

• Maintain the financial health of projects.