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Team Summary:
The team is responsible for managing a key Global Client, with a primary focus on driving strategic growth in the Asia Pacific region. Team members are based in both Singapore and Hong Kong, collaborating globally with counterparts based in London. They work closely with the client and Visa partners across various markets and functional teams.
What a Manager, Account Executive does at Visa:
This role, based in Hong Kong, reports to the Senior Director of Global Clients and supports the Global Clients Account team. The Business Development Manager will work closely with both Visa and client partners, focusing on key operational responsibilities in account management. The role is responsible for implementing business development strategies aimed at:
- Increasing revenues
- Boosting payment volume
- Enhancing client satisfaction ratings
Key responsibilities include:
Support Visa's Strategic Implementation: Assist in executing Visa’s regional and functional strategies, ensuring alignment with corporate objectives.
Relationship Management: Support the senior business team in managing existing account initiatives and opportunities, ensuring Visa remains the association of choice and securing a larger share of business.
Coordination Across Functional Areas: Coordinate Visa’s support and services across various functional areas, including client services, brand/marketing, acceptance, risk, and product management, to deliver added value to client banks.
Mandate and Operational Account Support: Manage mandates and provide operational support for accounts, ensuring seamless execution of Visa's strategic initiatives.
Deal Operations Execution: Work closely with global clients and the finance team to monitor and report on deal performance, including incentive and revenue drivers. Manage deal investment requests, business case approvals, and the tracking and allocation of incentives in collaboration with country, regional, and global accounts teams.
Planning and Forecasting: Manage the annual planning process, along with quarterly and AOP forecasting efforts. Collaborate with country teams to ensure forecast assumptions and accuracy.
Reporting Management: Oversee the preparation and dissemination of monthly and quarterly client reports to ensure timely and accurate information sharing.
Account Team Blackbelt (MS Dynamics): Serve as a blackbelt for the account team, working with cross-functional partners to ensure account plans are current, and all initiatives, opportunities, and meeting reports are updated and reflected in the Playbook.
Why this is important to Visa:
Global Clients are key partners and integral to the core of Visa’s business. This role sits as part of a team that is responsible for driving growth and innovation for the client business and Visa’s business.Ìý With the Global Client team, this role supports the team in identifying opportunities to gain payment volume growth and share. Knowledge of payment landscape trends, innovations and competitive landscape in payments and taking a consultative sales approach to deliver client centric solutions and operational efficiency.
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Qualifications
� Bachelor's degree, preferably in Business Management
� Minimum of 7 years of relevant work experience
� Self-starter who is comfortable working independently and collaboratively with diverse teams across geographies and levels
� Excellent verbal and written communication skills
� High learning agility
� Ability to operate effectively and efficiently in a challenging, fast-paced environment
� Proficient in MS Office (PowerPoint, Excel, Word, and Outlook)
What will also help:
Technical
� Strong in Financial Budgeting and Project Management
� Interest and experience in Deal structuring, negotiation, documentation and execution
� Good business acumen and analytical skills
� Requires being data-savvy with strong skills in reporting, creating dashboards, and effectively interpreting data insights.
� Knowledge of payments systems and the cards industry
� Product positioning and marketing skills
� Account management skills
� Strong presentation, interpersonal and communication skills
� A strong background in analytics and the ability to interpret data trends into business justification and opportunities
� Good business consultation and influencing skills
� Proficient in MS Office with good PC knowledge
� Resourceful (ability to leverage own network to look for information and solutions)
Business
� Knowledge of the payments space and business models
� Experience in sales/business development/account management
� Result orientated team player
� Flexibility and openness in terms of attitude and workload will be a crucial attribute
� Positive enthusiasm but with an understanding of the business context is an important characteristic
� Cultural sensitivity and global mindset
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
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